Terms of Use

Sibila is a tarot and astrology reading service supported by artificial intelligence, trading as Comupp Web, operated by Rafael Vieira Stromdahl, CNPJ 16.873.347/0001-89. By using the app at asibila.app, you agree to these Terms. Contact: sibila@asibila.app.

Some features require signing in with a Google account. We receive your name and email to identify the account. You agree not to try to bypass usage limits and not to use the service for unlawful purposes. Accounts that abuse the service may be limited, suspended or closed.

Sibila has a free plan and paid plans (Premium and Sibila+). Without an account a visitor gets 2 free readings; with a free account, up to 5 readings per day and 20 per month; Premium allows up to 10 per day and Sibila+ up to 20 per day. A “reading” is a complete reading, including confirmation and deepening. Each plan's features are on the plans page and may be adjusted with prior notice.

Prices are shown in Brazilian reais (R$) on the plans page. Subscriptions (monthly or yearly) renew automatically at the end of each period until cancelled. Single credits are a one-time payment and currently do not expire. You can cancel your subscription at any time from your dashboard: cancelling stops future renewals, and access to the plan's features continues until the end of the period already paid. Refunds follow section 10.

When you submit a review, you authorize its public display on the app's page and in promotional material, identified only by first name and last-name initial. No sensitive data (email, phone) is disclosed. Every review is moderated, and Sibila may refuse offensive or promotional content or content that exposes third parties.

6.1. Sibila is intended exclusively for people aged 18 (eighteen) or over. Use by anyone under 18 is prohibited.

6.2. When creating an account, the user declares to be at least 18 years old. Sibila may adopt additional age-verification mechanisms, proportionate to the risk.

6.3. Data collected to confirm age is used only for that purpose and limited to the minimum necessary.

6.4. If there are signs that an account belongs to someone under 18, Sibila may suspend access and request confirmation. The user may contest the decision by email at sibila@asibila.app, presenting additional evidence, and will receive a reasoned reply within 48 (forty-eight) hours. An account confirmed as belonging to a minor will be closed and the data handled according to the law.

6.5. A user who gives a false age is responsible for the consequences, within the limits of the law. Parents and guardians who know a person under 18 is using Sibila must report it by email at sibila@asibila.app.

6.6. Sibila's age rating is 18 (eighteen).

6.7. The prohibition on use by minors does not remove mandatory rules on the protection of children and adolescents, personal data protection and consumer protection.

7.1. Tarot readings, card interpretations, astrology content, birth charts and answers generated by artificial intelligence are offered for entertainment, personal reflection and self-knowledge. They are interpretative and do not constitute certain or guaranteed predictions, diagnosis, treatment or individualized professional advice.

7.2. The answers are generated by an artificial-intelligence system. The user is interacting with an automated system, not a person, and the answers may contain errors.

7.3. The interpretations do not replace medical, psychological, legal, financial or any other qualified professional guidance. Users should not make significant decisions based solely on the platform's answers.

8.1. Sibila has an automated feature that identifies, in messages sent, terms or meanings that indicate risk to one's own integrity, intent to harm another person or a feeling of being persecuted. In such cases, the platform displays guidance and support channels.

8.2. Sibila is not an emergency, psychological, medical or police service. The identification is automated, may fail and does not imply human monitoring of conversations.

8.3. In case of immediate risk, call SAMU (192), the Police (190) or the Centro de Valorização da Vida (188, free, 24 hours). For emotional distress, also seek a Psychosocial Care Center (CAPS) or a Basic Health Unit.

8.4. When the law requires it, Sibila will report to the competent authorities content indicating sexual exploitation or abuse, kidnapping or grooming of children and adolescents.

9.1. Personal data processing complies with the General Data Protection Law and other applicable rules, with purpose, legal basis and necessity defined for each operation. Details are in the Privacy Policy.

9.2. Users should avoid entering excessive data, identity documents, financial data, intimate information or third parties' data that is not necessary for the feature used.

9.3. Information sent to artificial-intelligence features may be processed by technology service providers engaged by Sibila, under the conditions described in the Privacy Policy.

10.1. Purchases and payments are processed through Stripe.

10.2. Within 7 (seven) days of the purchase, the user may request a refund by email at sibila@asibila.app, and the refund is processed by Stripe, according to the timeframes of the payment method used.

10.3. After that period there is no refund, except in cases provided by law. Cancellation stops future renewals and can be done simply, without unnecessary steps.

10.4. Payments made in violation of section 6 are the responsibility of the holder of the payment method, who must safeguard it and guide those in their care. Sibila does not take part in family disputes over card use and, after the 7-day period, does not refund based solely on the user's age.

10.5. Prices, renewal, validity and any expiry of credits are disclosed before purchase.

11.1. Users must use Sibila lawfully and respectfully, without compromising the platform's security or violating third parties' rights.

11.2. Sibila may adopt proportionate measures in the face of irregular use, attempted fraud, breach of these Terms or risk to users' safety, subject to the law and applicable safeguards.

11.3. Nothing in these Terms excludes or limits rights ensured by mandatory rules on the protection of children and adolescents, personal data protection or consumer protection.

You can delete your account at any time from your dashboard. Sibila may suspend or close accounts that violate these Terms, with notice where possible.

The service is provided “as is”. To the extent permitted by law, Sibila is not liable for decisions made on the basis of readings or for temporary unavailability. Nothing here limits rights guaranteed to consumers by law.

These Terms may be updated to reflect new features, plans or legal requirements. Relevant changes will be announced in the app or by email. Continued use after an update means you accept the current version.

These Terms are governed by the laws of Brazil. The consumer's place of residence is the chosen venue for any dispute.

Questions, refund requests and other requests: the contact form in the app or sibila@asibila.app.